What should the IS auditor recommend if the IS director has superuser-privilege access for role changes?

Recommending the implementation of a documented process for access requests is crucial in this scenario because it establishes a formalized method for managing and monitoring superuser privilege access. This process ensures that all changes to access rights, including role changes, are properly vetted and approved, reducing the risk of unauthorized access or potential abuse of privileges.

By having a documented process, it provides transparency and accountability, which is essential when dealing with high-level access that can significantly impact the overall security posture of the organization. It also helps in ensuring compliance with policies and regulatory requirements by keeping a clear record of who requested what access, when, and under what circumstances.

This recommendation addresses the inherent risk associated with having a single individual wield significant power over user roles, as it allows for checks and balances. A documented access request process would typically involve multi-step approvals and possibly involve multiple stakeholders, thereby promoting governance and oversight.

While hiring additional staff for segregation of duties can be beneficial, it may not address the immediate need for a structured process that governs access requests or ensure that existing staff are following best practices. Automating the process may streamline changes but does not inherently address the need for oversight and accountability. Documenting the current procedure in detail would be helpful but insufficient if there is no formal