When assessing a hardware maintenance program, which aspect should an IS auditor validate?

Validating that the hardware maintenance program is consistent with vendor specifications is crucial for ensuring effective maintenance. Vendor specifications typically outline the recommended maintenance practices, schedules, and performance standards that are critical for the longevity and reliability of hardware. When an IS auditor assesses compliance with these specifications, it confirms that the organization is adhering to best practices and leveraging vendor expertise, which can help prevent equipment failures and ensure optimal performance.

Incorporating vendor specifications into maintenance programs ensures that any updates or specific requirements from the manufacturer are followed, thereby minimizing risks associated with hardware malfunctions and ensuring that service contracts and warranties remain in effect. This validation also supports compliance with any regulatory requirements related to data management and hardware operation.

Other options, while relevant to a comprehensive maintenance assessment, do not directly address the critical alignment with vendor requirements. For instance, the schedule of unplanned maintenance may be valuable for tracking issues but does not ensure that preventive measures are appropriately aligned with best practices. Similarly, alignment with historical performance trends and approval by the IS steering committee are essential for broader management and oversight but do not guarantee the technical adequacy of maintenance procedures against manufacturer standards.